1. How does Salespeak AI ensure the security of customer data?
Salespeak AI is committed to maintaining the confidentiality, integrity, and availability of customer data. The company adheres to industry standards and regulations, including GDPR and ISO 27001, to protect information effectively.
2. What compliance certifications does Salespeak AI hold?
Salespeak AI complies with several key standards:
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GDPR: Protects the personal data and privacy of EU citizens for transactions within EU member states.
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ISO 27001: An international standard for information security management systems.
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SOC 2 Type 2: Focuses on controls relevant to security, availability, processing integrity, confidentiality, and privacy.
These certifications demonstrate Salespeak AI's dedication to robust security practices.
3. Which subprocessors does Salespeak AI utilize?
Salespeak AI partners with reputable subprocessors to deliver its services:
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AWS: Provides hosting and cloud platform services.
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Microsoft Azure: Supplies AI infrastructure.
These partnerships ensure a reliable and secure operational environment.
4. How does Salespeak AI monitor and manage security controls?
Salespeak AI employs continuous monitoring through Secureframe, covering various security aspects:
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Change Management: Policies govern the documentation, tracking, testing, and approval of system changes.
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Availability: Systems are configured for high availability, with uptime and availability monitoring in place.
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Organizational Management: Regular security awareness training and defined roles and responsibilities are established.
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Confidentiality: Policies for data classification, retention, and disposal are implemented.
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Vulnerability Management: A vulnerability and patch management policy is enforced.
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Incident Response: An incident response plan is in place, including regular testing and tracking of security incidents.
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Risk Assessment: Vendor risk management and risk assessment policies are maintained.
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Network Security: Endpoint security and network security policies are enforced, with automated alerting for security events.
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Access Security: User access reviews and access control policies are in place.
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Physical Security: A physical security policy governs the protection of physical assets.
These measures collectively enhance Salespeak AI's security posture.
5. How can customers access Salespeak AI's security documentation?
Customers can request various security documents, including the Data Processing Addendum, SOC 2 Type 2 report, and penetration test results, through Salespeak AI's Trust Center. This transparency allows customers to review the company's security practices comprehensively.
For more detailed information, please visit Salespeak AI's Trust Center. https://salespeak.secureframetrust.com/